We have two main departments, technical support and order assistance. For the best response time, please direct your inquiry to the best department.
Need To Report A Bug Or Website Problem?
We have a built in feature to do this! While logged in, go to the page you experienced the problem on, scroll all the way to the bottom, and you will see a little bug icon on a button. Click "Report A Bug" on any page and a form will open that allows you to submit a but straight to our developer queue. If your bug is confirmed and fixed, you are rewarded with PathCash credit which you can use on your next order!
At Pathtags.com, we take pride in providing top-notch customer service. All our service is provided via email but we have a variety of ways you can leave your support request. We endeavor to respond within 2 business days to every request. We are closed for US holidays, on weekends, and for the occasional time off. These things may mean a slightly slower reply than usual, but rest assured - we'll get back to you ASAP!
To send an email, please use the form below. If your request involves a specific Pathtag, please select that tag from your "Regarding" list. If this is a question or comment about an order in process, please select "Order Support/Inquiry" from the list to have your message sent to our order department for faster attention.
Leave a message on our voicemail service, but include your email address along with your message. We respond to requests by email only.
Click To Connect Toll-Free:
If you need to mail us something (check or money order) use the address below:
Attn: ID# [TAG ID]
PO BOX 166
Ada, MI 49301